RETURNS + EXCHANGES


RETURNS + EXCHANGES
What to know about refunding or exchanging items purchased at Genius Sk8 x Snow: 
  • All items must be in brand new, unworn, unwashed and in original condition
  • All items must be postmarked to Genius Sk8 x Snow within 20 days of ship date of purchase (no returns/exchanges after 20 days) 
  • All sales are final outside the U.S. 
  • Original shipping charges are not refundable
  • Include order number or details in returned package
  • We will try our best to process your return within 1 business week of receiving it. It can take up to another business week for funds to be posted to your bank. 

 

All refunds or exchanges can be mailed to us at: 

(INSERT ADDRESS) 

We realize that you make choices in the buying process and we want you to be happy with your purchase. Returns/exchanges can be necessary and that we will do our best meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase please allow us to assist you with your order. Send us a note and we will see how we can help!