We do our very best to ensure that we're able to get orders out to our awesome groms quickly and efficiently.
Delivery takes 10–15 business days inside the States when selecting the basic shipping method (USPS). For customers who order express or overnight shipping, please know that it still may take us up to a business week to fulfill the order.
Orders placed after 2pm on Fridays, and throughout the weekends, will be processed on early the following week.
On occasion we do not have the entire order printed and we have to print the shirt to order. In these cases the order may take slightly longer to get to you. If this happens, we will make every attempt to notify you of the issue.
For international orders please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over those and are not responsible for those fees. If your package was sent back to us because it was not picked up at customs, we will not resend your package. Instead, we will refund you for your order minus shipping.
We are not liable for lost, held, damaged packages, or delivery error because of incorrect shipping addresses. The customer is responsible for filing all claims. Genius Sk8 x Snow is not responsible for any package(s) once it is in the hands of USPS.